01
Restaurants & Food
Turn WhatsApp Into Your Digital Ordering Counter.
MenuAI order assistantPaymentKitchenRepeat order
Book a Restaurants Demo Built around your business, not the other way around
Turn WhatsApp Into Your Business Growth Engine.
Engage customers, automate conversations, capture enquiries, manage orders, collect payments and build stronger customer relationships — all through one powerful WhatsApp platform.
AI + human teamworkNo-code workflowsDemo data shown
Optim Reach workspace
Demo data · Live view Search inbox
AS
Ananya Sharma
I want to order dinner
RM
Rohan Mehta
Can I see the catalogue?
CJ
Café Juniper
Payment received
Ananya Sharma
WhatsApp · Active now
Hi, I want to order dinner.
Welcome. Here are today's popular options.
AI suggestion · Menu shared
Paneer bowl · ₹320Taco box · ₹280
I'll take the paneer bowl. Can I pay here?
AI draft reply ready...
One familiar channel. A complete business journey.
ENGAGEAUTOMATESELLCOLLECTSUPPORTRETAIN
A better way to work
WhatsApp is not just a communication channel.
It is your digital sales counter, customer desk and business workflow. Optim Reach connects the parts that usually live in different tools.
Engage every enquiry
Bring conversations into one shared inbox with the context your team needs to respond well.
Automate the repeatable
Let AI answer routine questions, qualify intent and trigger next steps while people stay in control.
Turn interest into action
Move from catalogue or menu to order, payment, fulfilment and repeat purchase in one journey.
Product, not promises
Show customers what you do. Then let the platform do the connecting.
A consistent operating layer for conversations, customer context, commerce and the workflows behind every message.
Order journey
Café Juniper · Demo workflow
Customer
“Can I see today's menu?”
AI assistant
Shares menu, answers questions
Order + payment
Cart confirmed · ₹860
Confirmation
Kitchen notified · Feedback set
AI handles the routine. A human can take over at any step.
Automation builder
New lead qualification · Published
Trigger
New WhatsApp message
AI intent
Detect enquiry type
Condition
High purchase intent?
Action
Assign to sales
Branches to catalogue, payment or CRM based on intent.
Business overview
Demo workspace · Last 30 days
Conversations
1,284
+18% vs prior period
Leads
306
+12% vs prior period
Orders
184
+24% vs prior period
Repeat customers
68
+9% vs prior period
Conversation trendsDemo data
The flagship package
Optim Reach PowerPack
Everything you need to turn WhatsApp into a powerful customer, sales and operations channel.
ENGAGE
WhatsApp integrationAI conversationsShared inboxCustomer supportCustomer history
AUTOMATE
AI automationNo-code workflowsTriggersConditionsBusiness rulesWebhooks
SELL
CatalogueDigital menuLead captureOrder managementSales automation
COLLECT
Payment integrationPayment confirmationPayment follow-upOrder confirmation
GROW
CampaignsPromotionsSegmentationRepeat ordersCustomer retention
CONTROL
AnalyticsReportsCRMBusiness workflows
CONNECT
APIsWebhooksCRMERPThird-party integrations
Pricing is customized based on your business volume, workflow and integration requirements.
Talk to SalesBuilt for your business model
Industry workflows that make sense from day one.
Start with a journey your team recognizes, then shape it around the way your business actually works.
02
Retail
Make WhatsApp Your Digital Storefront.
ProductRecommendationOrderDeliveryRepeat purchase
Book a Retail Demo 03
Wholesale
Make Wholesale Ordering Faster and Simpler.
CataloguePrice enquiryBulk orderSales teamRepeat order
Book a Wholesale Demo 04
B2B
Turn WhatsApp Conversations Into a B2B Sales Pipeline.
LeadQualificationQuotationFollow-upRelationship
Book a B2B Demo AI + human handoff
AI when automation makes sense. Humans when customers need them.
Give teams the full conversation, customer history and next-best action — not another disconnected notification.
Customer
Enquiry arrives in WhatsApp
AI assistant
Answers, qualifies and shares the right information
Complex question
Conversation needs context or judgement
Sales / support agent
Human takes over with notes, tags and history
Resolution
Customer gets a clear next step
Ready when you are
Make every business conversation count.
Built around your business, not the other way around.