OptimReach

Industries

Workflows shaped for the way your industry works.

Start with a customer journey your team recognizes, then build automation and commerce around it.

Vegetables & Grocery

Customers send their daily lists. The bot confirms stock, calculates totals, collects payment and notifies you — all before you've had your morning chai.

  1. Message
  2. Order
  3. Payment
  4. Delivery

Restaurants & Food

Share your menu, take orders, accept payments and notify the kitchen — without a third-party delivery app taking a commission cut.

  1. Menu
  2. Order
  3. Pay
  4. Kitchen

Granite & Tiles

Buyers send requirements — size, finish, quantity. The bot qualifies the lead, shares catalogue images and routes serious enquiries to your sales team.

  1. Enquiry
  2. Catalogue
  3. Quote
  4. Visit

Wholesale & Distribution

Dealers send repeat orders by WhatsApp already. OptimReach captures them, checks price tiers, confirms stock and notifies your logistics team automatically.

  1. Bulk order
  2. Price check
  3. Confirm
  4. Dispatch

More industries

Whatever you sell, the journey starts in chat.

Retail

Product discovery, recommendations, order updates and customer support.

B2B

Lead qualification, quotations, follow-ups and account context.

E-commerce

Product discovery, support, order updates and repeat purchases.

Services & education

Enquiries, bookings, reminders and relationship-building updates.

Showrooms

Capture enquiries and follow up on visits, test drives and sales.

Service centers

Bookings, service updates, pickup reminders and support.

Tell us your industry. We’ll start with the customer journey that matters most.

Find your industry template.

Book a demo and we’ll show you the exact workflow built for your business type — live, on a call.

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