OptimReach

The platform

Built for the way businesses actually work on WhatsApp.

Every part of OptimReach is designed around one insight: your customers are already on WhatsApp. The platform meets them there, and keeps your team in control.

OptimReach Dashboard Live workspace

1,284

Conversations

306

Orders

₹84k

Revenue

Messages per day · Last 7 daysDemo data

Shared inbox

Every WhatsApp conversation in one place. Your team sees the full message history, customer profile and assigned owner — no more managing from a personal phone.

  • Assign conversations to teammates
  • Tag and filter by status, type or label
  • See customer history and order data inline
  • Internal notes visible only to your team

AI automation

Build workflows visually. The AI handles routine questions, collects order details, sends payment links and escalates to humans exactly when needed.

  • No-code workflow builder
  • Industry templates ready in minutes
  • AI intent detection across languages
  • Human handoff with full context

Catalogue & orders

Upload your products once. Customers browse, add to cart and check out inside WhatsApp — no app, no website, no friction.

  • Product catalogue with images and prices
  • Cart management in conversation
  • UPI and payment link integration
  • Order confirmation and tracking

Broadcasts & campaigns

Send promotional messages to thousands of customers at once using approved WhatsApp templates. Track opens, replies and conversions in real time.

  • Segment contacts by behaviour or tag
  • Schedule campaigns for optimal send time
  • Track delivery, read and response rates
  • Auto-replies on campaign responses

A connected workspace for your people, your customers and the work between them.

Talk to us

See what OptimReach can do for your business.

Tell us how your team works today. We’ll show you where conversations, automation and commerce can connect.

Book a demo

Free demo · No setup fee · Cancel anytime